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About this page

This page gives you details about how we use cookies on the My Property Business website myproperty.business and in the My Property Business application. If you have any questions about this policy, just get in touch – you can email us at privacy@myproperty.business.

By visiting, logging in to, registering with or using My Property Business (or 'app') or the My Property Business website, you agree that it’s okay for us to collect, use and transfer your personal data under the terms of this policy. If you’re not happy with this or don’t want to be bound by this policy, you can disable cookies – see the section below on managing your cookies for details.

How we use cookies

We use cookies for a number of things across the My Property Business website and My Property Business, including:

What the cookie is used for

More details

What type of cookie?

Logging you in to the My Property Business app

To log you in to My Property Business, we need to store a temporary cookie. This cookie will be automatically deleted after 20 minutes of inactivity, or after you log out.

First-party

Auto-logging you in to the My Property Business app

We store a permanent cookie that allows you to access My Property Business without logging in each time.

First-party

Recognising you as a return visitor

Using analytics software and a cookie, we can tell that you’ve visited My Property Business before. This helps us understand what parts of the site you’re coming back to see.

First-party

Monitoring website traffic and video traffic

We want to know which parts of our site are popular and which parts aren’t, so we use a cookie to analyse traffic as it moves around the My Property Business website and My Property Business.

First-party (including Google) and third-party

Reminding you of My Property Business elsewhere

Many third parties such as blogs, newspapers, search engines and other sites online will use a cookie to check if you’ve visited My Property Business lately, as part of a service that we use. If you have visited us, the third party can show you an advertising message on their website with My Property Business latest news, instead of something irrelevant. More details are available in Google's privacy policies and terms.

Third-party (including Google)

Understanding how people found us

We want to know how My Property Business caught your eye, so we use a cookie to understand how you found My Property Business when you visit.

First-party

Customising My Property Business for you

While you use My Property Business to do your property research, we set a number of cookies that customise the My Property Business experience for you.

First-party

Delivering an optimal experience across the My Property Business website

The My Property Business website experience is powered by a range of third-party tools used to provide live chat, video content, book support calls and indicate interest in our services. These tools set cookies which we can’t control - they can be turned off, but not through My Property Business. 


More details are available in: 

Freshdesk cookie policy


Third-party (Freshdesk)

Personal information and cookies

The only personal information a cookie can contain is information that you supply yourself – a cookie cannot read data off your hard disk or read cookie files created by other sites. Your privacy and security are not compromised when you accept a cookie from the My Property Business website or My Property Business. You may set up your computer to reject cookies by following the relevant instructions in the section below on managing your cookies. If you switch off cookies, you may not be able to use parts of our website or app.

Further information about how we use your information is available in our Privacy Policy.

You can manage your cookies using your browser

If you want to manage or disable cookies for the My Property Business website or any other site, you can do it by changing your browser settings. Look under the ‘Help’ menu for specific instructions for your browser, or read on for details about the most common browsers:

For Google Chrome:

  1. At the top right, click the three vertical dots and then ‘Settings’.

  2. Under ‘Privacy and security’, click ‘Site settings’.

  3. Click ‘Cookies and site data’.

  4. From here, you can select ‘Block third-party cookies’ or ‘Block all cookies (not recommended)’.

For Microsoft Edge:

  1. Select the three dots icon in the upper-right corner and select ‘Settings’.

  2. In the left-hand menu, select ‘Cookies and site permissions’.

  3. Go to ‘Manage and delete cookies and site data’.

  4. Enable ‘Block third-party cookies’.

For Mozilla Firefox:

  1. Choose the menu ‘Tools’ then ‘Options’.

  2. Click on the icon ‘Privacy’.

  3. Find the menu ‘Cookie’ and select the relevant options.

You can also opt out of a number of targeted advertising cookies by visiting these opt-out pages: National Advertising Initiative and Google. This opt-out won’t stop advertising companies from showing you banner ads, but it will prevent them from personalising their banner ads to you specifically.

You can find out more about cookies at www.allaboutcookies.org.

Contact us

If you’d like to get in touch about our cookie policy, just email our team at privacy@myproperty.business.

Cookie Policy

Last updated: 15-05-2024

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